
Official Policy Center
Last updated: February 15, 2026
Gen-Z Social is an 18+ platform. We have zero tolerance for Child Sexual Abuse and Exploitation (CSAE), including Child Sexual Abuse Material (CSAM). Any content or behavior that involves minors in a sexual or exploitative way is strictly prohibited.
This policy applies to all users, all content, and all interactions on Gen-Z Social (profiles, messages, media, links, and any communication features).
Gen-Z Social is for adults only.
You must be 18 years or older to create or use an account.
We use age checks during sign-up and may use additional verification when needed.
If we identify or suspect a user is under 18, we may:
If you are under 18, do not use Gen-Z Social.
The following is not allowed under any circumstances:
Violations may result in immediate account termination and reporting to authorities.
If you see anything concerning, report it immediately.
Use the Report option in the chat or on the user profile.
Email: [email protected]
Please include:
We prioritize child-safety reports and aim to review them quickly (typically within 24–48 hours).
When we receive a child-safety report, we may:
If we confirm CSAM/CSAE or obtain actual knowledge of it:
In some cases (depending on jurisdiction and severity), child-safety cases may be escalated through emergency response systems for immediate action.
If you are in India and a child may be in immediate danger:
If you are facing online financial fraud:
You can also report online via the National Cyber Crime Reporting Portal.
For women needing support:
Note: These are external helplines. Availability and routing can vary by state/region. If you are outside India, contact your local emergency services.
For child-safety incidents, we may preserve limited information (such as account identifiers, content references, logs, and timestamps) to investigate reports, enforce our rules, and comply with legal obligations. Access is limited to authorized personnel and handled according to our Privacy Policy and applicable laws.
If you believe your account was restricted or removed by mistake, contact:
with the subject: "Appeal – Account Action".
(We may not process appeals in cases involving confirmed child exploitation.)
For child safety concerns or policy questions:
Email: [email protected]
Subject: Child Safety